Case Study: FIT Technologies strengthens security awareness training with Pax8 and usecure

FIT Technologies boosts phishing reports by 140% with Pax8

FIT Technologies, a large managed service provider based in Ohio, faced a challenge with its security awareness training. Despite conducting annual sessions, users were still falling for evolving phishing threats. Partnering with vendor Pax8, they identified a need for a more continuous training solution to enact real behavior change and better protect themselves and their over 60 clients.

Pax8 recommended and helped implement the usecure platform. This solution replaced lengthy annual training with short, regular videos, centralizing training and phishing simulations. The results were significant, with a 140% average increase in clients reporting suspicious emails and a decrease in phishing simulation clicks. This shift created a lasting cultural change, building employee confidence and making them an active part of the security team.

FIT Technologies