Case Study: WNCAP achieves secure HIPAA-compliant email communication with Paubox

WNCAP - Customer Case Study

WNCAP, the Western North Carolina AIDS Project, is a healthcare nonprofit serving thousands of people across 18 counties in North Carolina. Because it handles highly sensitive patient information and must comply with HIPAA, WNCAP needed a cost-effective, intuitive email security solution that would protect confidentiality and reduce the risk of human error. The organization was struggling with its previous provider, Virtru, due to price increases, clunky user experience, and backup/search limitations.

WNCAP switched to Paubox Email Suite, which provides automatic HIPAA-compliant encryption by default with no software installation required and works with Google Workspace. The onboarding was completed in about an hour with live support, and the transition was smooth for the team. With Paubox, WNCAP now sends secure email more easily, and staff and clients have had “no issues whatsoever,” freeing the organization to spend less time worrying about data security and more time helping clients.

WNCAP

Amanda Wood

Director of Human Resources