Case Study: Vista Care achieves seamless HIPAA‑compliant email security and major time savings with Paubox

Vista Care - Customer Case Study

Vista Care, a human services organization founded in 1994 with 74 locations across three states, needed a HIPAA‑compliant way to protect clients’ PHI in email without adding extra steps for staff. Facing increased cyberattacks and finding Google and Microsoft solutions too complex, Vista Care selected Paubox and deployed Paubox Email Suite Standard to meet its goals for seamless, zero‑step email encryption.

Paubox implemented background, zero‑step encryption (HITRUST CSF certified) with a fast, low‑effort rollout and strong customer support, minimizing IT burden and user friction. In just over three months Paubox protected roughly 240,000 emails for 201 employees, saving significant time, labor, and cost while allowing staff to focus on client care rather than email security.

Vista Care

Sara Sosa

Director of Information Services