Case Study: TJ Walsh Counseling achieves a rapid, HIPAA-compliant transition to virtual care with Paubox Email Suite

TJ Walsh has kept his 80 active clients in the loop about changes to his practice due to COVID-19 with the help of Paubox

TJ Walsh Counseling, a private practice led by licensed counselor TJ Walsh in Philadelphia, needed a fast, secure way to keep clients informed and transition to virtual appointments during COVID-19 while protecting patient data. To meet those goals he turned to Paubox and the Paubox Email Suite Plus to communicate changes, offer teletherapy options, and maintain HIPAA compliance.

Paubox implemented automatic email encryption so TJ could quickly update his roughly 80 active clients without extra steps or portals; in the past 12 months Paubox encrypted nearly 3,033 emails, and recipients simply click “open” with no password required. The Paubox solution delivered measurable impact through reliable HIPAA-compliant messaging, ease of use, and protection of client PHI, enabling TJ Walsh Counseling to stay connected and rapidly shift to virtual care.

TJ Walsh Counseling

Timothy J. Walsh

Licensed Professional Counselor and Psychotherapist