Case Study: Prowers Medical Center saves 40 hours a week and secures every email with Paubox Email Suite

The Prowers team has gained valuable time and peace of mind with Paubox

Prowers Medical Center, a 25‑bed critical access hospital serving about 20,000 residents in southeast Colorado, needed a HIPAA‑compliant way to send patient information by email after patients began preferring digital communications. After a poor experience with a vendor that required keywords and portal logins, Prowers chose Paubox and its Paubox Email Suite (Premium) to secure email without adding work for staff or patients.

Paubox implemented its Email Suite so every message is encrypted automatically (no portals or steps for senders or recipients), using TLS 1.2+ and HITRUST‑level controls. The quick rollout has encrypted more than 18,000 emails for 103 senders, replaced time‑consuming security reviews with weekly reports, and freed up roughly 40 hours a week—giving IT and clinical staff more time and greater peace of mind.

Prowers Medical Center

Jason Spano

Director of IT