Case Study: Soteria Mental Health achieves secure HIPAA-compliant email communication with Paubox

Soteria Mental Health - Customer Case Study

Soteria Mental Health, a virtual and in-person mental health practice founded in 2022, needed a safe, secure, and reliable way to communicate with patients and other healthcare providers. As the team grew and relied heavily on email for intake forms, scheduling, and care coordination, they needed a HIPAA-compliant solution that was also easy for clients to use. They chose Paubox Email Suite to help meet those needs.

With Paubox, Soteria Mental Health was able to send secure, HIPAA-compliant emails without requiring recipients to open extra browsers or enter codes. The result was a seamless communication experience for patients and providers, with about 90% of emails going to patients and the rest to internal team members and other network contacts. Paubox also stood out for its low cost, easy setup, and referral program, making it a practical choice for the practice’s growing needs.

Soteria Mental Health

Kielyr Luthi

Owner