Case Study: Rupa Health achieves secure, HIPAA-compliant email delivery at scale with Paubox Email API

Rupa Health uses the Paubox Email API to support growth with automated notifications for patients and providers

Rupa Health, a fast‑growing Health IT company that helps providers order specialty lab tests through its web portal, needed a way to send many automated notifications (orders, confirmations, and patient results) while protecting PHI and demonstrating compliance. To meet those needs they selected Paubox and its Paubox Email API as a HIPAA‑compliant, HITRUST‑certified email solution.

Paubox Email API was implemented quickly (a few hours of development) to encrypt every automated message and simplify secure communications at scale. The Paubox solution now sends thousands of notifications monthly—over 11,200 secure emails in a recent four‑week period—giving Rupa Health measurable encryption coverage, enterprise trust via HITRUST CSF® certification, and the operational peace of mind to support growth.

Rupa Health

Benjamin Easton

Co-Founder and Head of Engineering