Case Study: RLH Insurance & Benefits, LLC achieves HIPAA-compliant, passwordless email encryption and phishing protection with Paubox Email Suite

RLH uses Paubox to make sending and receiving encrypted emails a better experience for staff and customers

RLH Insurance & Benefits, LLC is an independent health insurance brokerage in Rochester, MN that needed a simpler, HIPAA-compliant way to protect clients’ protected health information (PHI) in everyday email communications. After finding traditional encryption solutions cumbersome, RLH turned to Paubox and implemented Paubox Email Suite Plus to achieve automatic outbound email encryption and secure client communication.

Paubox’s solution automatically encrypts every email without extra steps for senders or passwords for recipients, giving RLH a seamless, user-friendly way to protect PHI. In the past 12 months Paubox encrypted 2,829 emails for RLH and blocked 132 spam and 64 phishing messages, eliminating guesswork about encryption and improving secure communications with clients.

RLH Insurance & Benefits, LLC

Becky Hlebichuk

Owner