Case Study: People Bloom Counseling achieves HIPAA-compliant, secure virtual care and automatic email encryption with Paubox Email Suite Plus

People Bloom Counseling proactively uses Paubox during COVID-19 pandemic

People Bloom Counseling, a small therapy practice in Redmond, Washington, needed to continue providing care and rapidly expand telemental health options during the COVID-19 pandemic while keeping patient information HIPAA-compliant. To meet that challenge they used Paubox Email Suite Plus to ensure secure inbound and outbound email communication and protect client PHI.

Paubox enabled People Bloom to onboard additional counselors quickly and communicate with patients without scrambling for encryption solutions—emails are encrypted by default and open with a single click, no portal or password required. In the past 12 months Paubox encrypted 31,139 emails from 7 staff members and blocked 619 spam, 21 virus, and 8 phishing emails, helping maintain continuity of care and reduce security burden for the practice.

People Bloom Counseling

Ada Pang

Founder