Case Study: PediPlay achieves seamless HIPAA-compliant email and more time for patient care with Paubox Email Suite Plus

PediPlay wasted too much time with its cumbersome encrypted email provider until it found an easier way

PediPlay, an Indianapolis-based provider of pediatric therapy and early intervention services, faced a cumbersome, password-based email encryption process that slowed communication with families and healthcare partners and diverted staff time away from patient care. To secure protected health information with a user-friendly, trustworthy solution, PediPlay selected Paubox Email Suite Plus.

Paubox deployed seamless, TLS-based encryption (HITRUST CSF certified) that encrypts outbound email by default without portals or extra passwords, migrated accounts quickly, and provided attentive support. As a result, Paubox encrypted nearly 40,000 emails sent by 86 PediPlay staff in the past 12 months, blocked 631 virus emails and 434 phishing attempts, freed therapists to focus on care, and helped PediPlay expand its client base.

PediPlay

Barb Blain

Pediatric Occupational Therapist