Case Study: PediPlay achieves seamless HIPAA-compliant email security with Paubox

PediPlay encrypts nearly 40,000 emails with Paubox

PediPlay, a pediatric therapy services company based in Indianapolis, faced a significant challenge in securely communicating protected health information. Their previous email encryption method was cumbersome, relying on passwords that created barriers for parents and healthcare partners. Seeking a seamless, trustworthy, and user-friendly solution to secure PHI, they turned to the vendor Paubox and implemented Paubox Email Suite Plus.

The solution from Paubox provided seamless, default encryption for all emails without requiring portals or extra passwords for recipients. This eliminated workflow inefficiencies and allowed therapists to focus entirely on patient care. The measurable results were substantial: over a recent 12-month period, Paubox automatically encrypted nearly 40,000 emails from 86 staff members and blocked hundreds of malicious emails. This secure and efficient system contributed to PediPlay gaining new clients by freeing up therapist time previously lost to administrative hassles.

PediPlay