Case Study: Nod Specialists achieves secure, HIPAA-compliant email communication for rural telemedicine with Paubox Email Suite Standard

Nod Specialists protects its email with Paubox Email Suite during the COVID-19 outbreak

Nod Specialists, a telehealth and infectious-disease practice, needed a way to continue treating and educating patients in rural and underserved communities during COVID-19 while protecting PHI. Many of Nod’s patients—particularly the elderly—prefer ordinary email over secure portals, and the team also needed to communicate with vendors and the public without risking HIPAA violations. To meet those needs Nod Specialists deployed Paubox Email Suite Standard.

Paubox delivered seamless, encryption-by-default email that was easy to set up and use, letting Nod Specialists send encrypted messages and screenshots to patients, vendors, and internal teams without forcing patients to learn new portals. Using Paubox, Nod has maintained telemedicine outreach in rural areas during the pandemic, safeguarded PHI in media and vendor communications, and has been a Paubox customer since 2019—preserving access to care while reducing technical barriers for patients.

Nod Specialists

Dustin Hoyman

Director of Marketing