Case Study: Lincoln Reimbursement Solutions achieves automatic HIPAA-compliant email encryption and protection from cyberattacks with Paubox Email Suite

Lincoln Reimbursement Solutions relies on Paubox Email Suite during the coronavirus outbreak and beyond

Lincoln Reimbursement Solutions, a revenue cycle management firm specializing in reimbursement, compliance, and regulatory support for therapy providers, faced a surge in frequent COVID-19 and telehealth-related communications while needing to remain HIPAA compliant and defend against increased cyberattacks. To protect outbound PHI and simplify secure communication during this fluid period, Lincoln turned to Paubox and deployed Paubox Email Suite Standard.

Paubox implemented automatic, outbound email encryption for Lincoln so staff didn’t have to decide when to secure messages, while recipients could open encrypted mail without passwords or portals. Since becoming a Paubox customer in February, Paubox has encrypted nearly 63,000 HIPAA‑compliant emails for 33 Lincoln employees, providing continuous protection from cybercrime, affordable coverage, and reliable PHI security.

Lincoln Reimbursement Solutions

Danielle Pantalone

President