Case Study: Lifespan Psychiatric Consulting achieves 50% faster email workflow and easy HIPAA‑compliant messaging with Paubox Email Suite

Lifespan Psychiatric Consulting firm improves its email workflow by over 50% with Paubox Email Suite Plus

Lifespan Psychiatric Consulting, a mental health practice in East County Portland, faced a common compliance pain point: their previous email encryption vendor used a portal that forced recipients through up to five extra steps and made mobile reading cumbersome, which slowed staff workflows. To meet goals for an easy, HIPAA-compliant solution that integrates with their existing email platform, Lifespan selected Paubox and its Paubox Email Suite Plus.

Paubox implemented seamless, gateway-free email encryption that works with existing apps (the practice uses Airmail), migrated archived messages, and provided responsive customer support. As a result, Paubox delivered HIPAA-compliant secure email with faster operations—improving Lifespan’s email workflow by about 50%—while simplifying mobile access and maintaining robust inbound protections.

Lifespan Psychiatric Consulting

Andrew Vilius

Principal