Case Study: Innovive Health achieves seamless HIPAA‑compliant email and phishing protection with Paubox Email Suite Plus

Innovive Health sends nearly 200,000 secure emails a year with Paubox Email Suite Plus

Innovive Health, the largest home healthcare provider in Massachusetts, needed a way to securely communicate protected health information with employees, vendors, and state agencies while replacing outdated fax and portal workflows and shoring up cybersecurity. To meet those needs, Innovive Health adopted Paubox and its Paubox Email Suite Plus for seamless, HIPAA‑compliant email communication.

Paubox Email Suite Plus delivered portal‑free, HITRUST‑certified encryption and inbound threat protection that blocks spoofing, phishing, and malware before messages reach Innovive Health’s inboxes. Over the past 12 months Paubox securely encrypted 185,235 outbound emails, filtered out 620 phishing emails and 1,487 virus‑containing messages from 166,602 received emails, kept zero spoof emails from penetrating the system, and enabled timely COVID‑19 communications that improved patient safety and reduced help‑desk burden.

Innovive Health

Dave Ledoux

Innovive Health