Case Study: IM Billing achieves seamless HIPAA-compliant, always-encrypted email and robust threat protection with Paubox Email Suite Plus

IM Billing expands Paubox account as the company grows

IM Billing, a Michigan-based medical billing company, needed to ensure all employee email was HIPAA-compliant as it updated its website. Already using Paubox for one account, IM Billing selected Paubox Email Suite Plus to encrypt all outbound email by default and to provide inbound protections against phishing, malware, and email bomb attacks.

Paubox implemented seamless, background TLS encryption with its Email Suite Plus—no plugins, portals, or extra passwords—and is HITRUST CSF certified. In the past 12 months Paubox encrypted more than 3,000 emails sent by three IM Billing staff members and blocked 59 virus emails and 659 phishing attempts, removing the guesswork around encryption and simplifying secure recipient access.

IM Billing

Linda Mondrow

president