Case Study: Harbors Home Health & Hospice achieves seamless HIPAA-compliant email security with Paubox

Harbors Home Health & Hospice utilizes Paubox to secure email communications with minimum impact on IT staff and other employees

Harbors Home Health & Hospice, a nonprofit home healthcare provider serving Grays Harbor and Pacific Counties in Washington, needed a simple, low‑overhead way to secure electronic patient information for a distributed field staff. To meet goals like outbound secure email with no extra steps, robust inbound protection, and data loss prevention, Harbors chose Paubox and implemented Paubox Email Suite Premium.

Paubox deployed an always‑on, portal‑free encryption solution plus inbound threat protection and DLP, allowing staff to send secure messages by simply clicking “send.” In 12 months Paubox encrypted nearly 8,000 emails from 28 Harbors users and blocked more than 10,000 spam messages, 285 virus emails, and 878 phishing attempts; the system was live within days after signing a BAA, giving administrators strong protection with minimal user impact.

Harbors Home Health & Hospice

David Dutton

Chief Technology Officer