Case Study: Harbor Path improves secure provider communication with Paubox Email API

Harbor Path - Customer Case Study

Harbor Path is a non-profit healthcare organization that helps patients afford life-saving medication through copay and patient assistance programs. As a covered entity, it needed a secure way to communicate with providers and clinics while staying HIPAA compliant and avoiding confusion caused by leaving protected health information out of emails.

Paubox Email API provided the solution, enabling Harbor Path to send automated, encrypted emails that could safely include PHI. Paubox was quick to implement and easy for the team to use, and the result was a smoother experience for providers, fewer phone calls for simple status updates, faster processing, happier users, and time savings for Harbor Path staff.

Harbor Path