Case Study: Five Acres secures 100% of outgoing email and saves hundreds of IT hours with Paubox Email Suite Plus

Five Acres leverages Paubox Email Suite Plus to send 100% of its emails securely and protect itself from cyberattacks

Five Acres, a 130‑year‑old Southern California children’s psychiatric care organization, needed a HIPAA‑compliant email solution when it shifted paperwork and telehealth communications online. Their previous portal‑based Cisco system created barriers for families, caused outages, and generated heavy support overhead, so Five Acres selected Paubox and its Paubox Email Suite (upgrading to Paubox Email Suite Plus) to secure PHI without forcing recipients to use portals or extra passwords.

Paubox implemented seamless, automatic TLS encryption with HITRUST CSF certification, plus inbound protections (spam, phishing, malware, and display‑name spoofing) via Paubox Email Suite Plus. In the first month Five Acres sent nearly 30,000 encrypted emails while Paubox blocked 17 viruses, 46 phishing messages, and 2,258 spam emails, and the IT team saved hundreds of hours previously spent on portal support—delivering faster, more accessible paperwork and greater peace of mind.

Five Acres

Elena Yau

Director of Information Technology