Case Study: Christie Clinic achieves seamless, portal-free HIPAA-compliant email delivery with Paubox Email Suite

Christie Clinic - Customer Case Study

Christie Clinic, a large physician-owned multi-specialty practice in Illinois, needed a modern, HIPAA-compliant way to secure the large volume of sensitive emails its 35 specialties send daily. Their previous encryption solution created friction for staff and partners because messages sometimes required portals or extra steps, so Christie Clinic chose Paubox and implemented the Paubox Email Suite to deliver encrypted messages directly to recipients’ inboxes.

Paubox implemented its Email Suite with minimal training, encrypting all mail by default so senders never have to decide whether to secure a message and recipients just click “open” with no portal or password. In the past 12 months Paubox has encrypted over 700,000 emails for 693 Christie Clinic staff members, improving workflow, maintaining HIPAA compliance, and earning positive staff feedback for its seamless integration.

Christie Clinic

Scott Segerstrom

Information Systems Director