Case Study: CareM strengthens email security and HIPAA compliance with Paubox

CareM - Customer Case Study

CareM, a healthcare management services company supporting senior care, post-acute, and home-based care providers, needed a better way to protect executives from spoofing and BEC attacks while also keeping communication HIPAA compliant. To address these challenges, CareM turned to Paubox Email Suite Premium, including ExecProtect+ and Paubox Forms.

With Paubox, CareM uses AI-driven ExecProtect+ to automatically identify and quarantine display name spoofing attempts, while Paubox Email Suite keeps all employee email encrypted without requiring extra steps from users or recipients. The company also streamlined medical information intake with Paubox Forms, eliminating paper-based workflows and manual scanning into EMRs. As a result, spoofing attempts dropped dramatically, email security became easier to manage, and CareM praised Paubox for its simplicity, fast support, and first-call resolution.

CareM

Ryan Winchester

Director of IT