Case Study: Artspiration achieves HIPAA-compliant, encrypted patient communication during COVID-19 with Paubox Email Suite Plus

Artspiration relies on Paubox to communicate with clients about a switch to telehealth

Artspiration, a Florida-based art therapy practice led by Deanna Barton, needed to move all sessions online during the COVID-19 outbreak while protecting patients’ PHI and ensuring HIPAA-compliant inbound and outbound email. As a Paubox customer using Paubox Email Suite Plus, Artspiration required an easy, integrated way to notify clients about virtual sessions and share stress-management resources securely.

Paubox delivered automatic, Gmail-integrated encryption with Paubox Email Suite Plus so messages are encrypted by default without extra steps for the sender or password portals for recipients. The solution let Deanna focus on clients and train other therapists, and produced measurable results: Paubox blocked 952 spam emails in the past 12 months and encrypted nearly 972 emails, keeping communications HIPAA-compliant and simple for clients to open.

Artspiration

Deanna Barton

Owner