Case Study: Atlas General achieves $2.2M in savings with Patra OnDemand

Atlas General cuts outsourced processing costs by 55% with Patra Corporation

Atlas General Insurance, a national multiline program administrator, faced challenges with properly staffing for high-volume processing cycles. Their previous outsourcing provider produced inconsistent work, which pulled internal teams away from growth-focused activities. To address this, they partnered with Patra Corporation and implemented its Patra OnDemand service.

Patra Corporation provided around-the-clock processing for high-volume transactions, which significantly cut turnaround times. The solution expanded over four years to include numerous tasks. The results included a 55% increase in Patra utilization, a 33% decrease in processing time, and aggregate expense savings of $2.2 million, all while maintaining a 99%+ accuracy rate.

Atlas General Insurance