Case Study: Daugherty Plastic Surgery streamlines operations and improves patient care with PatientNow

Daugherty Plastic Surgery improves speed-to-lead with PatientNow

Daugherty Plastic Surgery, a growing surgical practice, sought to scale its operations without sacrificing patient care quality or time. They partnered with PatientNow, a practice management and EMR platform, to help streamline their complex administrative tasks and improve responsiveness.

PatientNow implemented a consolidated system for scheduling, charting, and communication. This solution automated outreach and follow-up to improve speed-to-lead, enabled secure messaging and photo sharing to enhance the patient experience, and provided increased visibility into performance. For Daugherty Plastic Surgery, this resulted in reduced manual work, minimized unnecessary patient visits, and supported better, data-driven decision-making for growth.

Daugherty Plastic Surgery