Case Study: Lollipop Dental achieves 1,625% ROI in month one with Patient Prism

Lollipop Dental recovers $34,000 in 30 days with Patient Prism

Lollipop Dental, a four-location pediatric and orthodontic practice in Southern California, faced the challenge of improving call-handling performance across its offices. Without detailed data, it was difficult to hold team members accountable or identify specific gaps in how new patient calls were being handled. To address this, they implemented the Patient Prism Call Tracking & Coaching solution.

Patient Prism's AI platform evaluated every call, identified revenue opportunities, and sent alerts for call-backs when a booking wasn't made. This solution provided the metrics needed for team accountability and recognition. The results were immediate: Lollipop Dental achieved a 96% new patient conversion rate in the first month, recovering $34,000 in revenue that would have been lost. This delivered a 1,625% ROI for the practice, demonstrating the significant impact of Patient Prism.

Lollipop Dental