Case Study: Care Dentistry Group achieves 80% new patient conversion and $7.8M quarterly revenue with Patient Prism

Care Dentistry Group boosts new patient conversion to 80% with Patient Prism

Care Dentistry Group (CDG), a dental services organization, faced challenges in optimizing new patient conversions and identifying lost revenue opportunities across their growing network. Without a systematic way to analyze patient calls and follow up on missed opportunities, potential patients were falling through the cracks. They partnered with Patient Prism and implemented its AI-driven Patient Prism Platform to revolutionize their patient engagement and conversion strategies.

By leveraging Patient Prism's AI analytics for real-time call analysis, follow-up alerts, and actionable recommendations, CDG achieved significant growth. Their new patient conversion rate soared from 71% in the first month to 80% after expanding to nine offices. Over four years, they grew from one to 14 locations, recovering hundreds of missed opportunities and generating an estimated $7.8 million in revenue in a single quarter, demonstrating the powerful impact of the Patient Prism solution.

Care Dentistry Group (cdg)