Case Study: Middlesex Hospital achieves continuous network monitoring and faster issue resolution with PathSolutions TotalView for VoIP Networks

MiddleSex Hospital gains total network visibility across 12,000 ports with PathSolutions

Middlesex Hospital, a not-for-profit healthcare network, required a stable and reliable network available 24/7 to support its critical communications and patient care systems. Their challenge was monitoring and managing a vast infrastructure that supported one primary hospital, 21 offsite locations, over 12,000 network ports, and more than 3,500 end users, where any downtime was unacceptable. They turned to PathSolutions for a network performance management solution to gain total visibility.

The solution implemented was PathSolutions TotalView, which provided complete network visibility and the daily Network Weather Report. This enabled the hospital's IT team to proactively identify and resolve issues, plan for peak utilization, and avoid network problems before they impacted services. The result was a transition from a reactive to a proactive mode, ensuring optimal network performance and saving hours or days of troubleshooting time.

MiddleSex Hospital