Case Study: City of Winter Park achieves high-performing network monitoring and lower costs with PathSolutions VoIP Performance Manager

Delivering a high performing network at the lowest possible cost

The City of Winter Park faced the challenge of monitoring and managing its extensive, city-wide VoIP network across 21+ locations while striving for optimal performance at the lowest possible cost. Their IT team needed a way to quickly identify and resolve network issues that were critical to daily operations and emergency services.

By implementing PathSolutions VoIP Performance Manager, the city gained continuous network monitoring and rapid issue identification. PathSolutions' solution enabled the IT team to proactively fix problems, often before users were affected, and provided data to justify cost-saving infrastructure changes. The result was a significantly higher performing network achieved with lower operational and resource costs, resolving issues in minutes that had previously taken days.

City of Winter Park

Parsram Rajaram

IT Manager