Case Study: Louisville/Jefferson County Metropolitan Sewer District achieves stronger SAP access security with Pathlock

How Pathlock Helped Metropolitan Sewer District Address Security Issues

Louisville/Jefferson County Metropolitan Sewer District (LJCMSD), a regional public utility in Jefferson County, Kentucky, needed a better way to manage SAP R/3 user access with minimal IT resources. Employees were often granted access on an ad hoc basis, and the team lacked visibility into potential conflicts of interest, inactive users, and risky permissions. LJCMSD turned to Pathlock to help improve SAP security and user access governance.

With Pathlock, LJCMSD was able to run access and inactive-user reports, identify security issues, and shift to a role-based approach for granting SAP access based on job function instead of requests. The solution helped the organization automatically flag users inactive for 90 days and remove their access, reducing security risk and improving efficiency. According to LJCMSD, Pathlock also provided strong support and responsiveness throughout the implementation.

Louisville/Jefferson County Metropolitan Sewer District (LJCMSD)

Ed Hammerback

Applications Analyst