Case Study: John Brown University accelerates student portal adoption with Pathify

John Brown University - Customer Case Study

John Brown University (JBU) faced the challenge of an outdated, non-mobile-friendly student portal that was difficult to navigate and manage. To better connect its 2,300 students, faculty, and staff, the university sought a modern solution that offered user customization and a mobile-responsive design. JBU selected Pathify for its partnership approach, feature development cadence, and responsiveness to feedback.

Pathify provided a new portal that fostered connection and streamlined content management. The implementation, managed through strong project management and extensive user feedback, was a success. JBU drove adoption with creative strategies like an ambassador group and a scavenger hunt, resulting in positive feedback from the community about the portal's ease of use and ability to help students find their place.

John Brown University

Paul Nast

Chief Information Officer