Case Study: Utah State University creates a modern student engagement platform with Pathify

Creating a Modern Student Engagement Portal

Utah State University, a public land grant institution serving over 28,000 students, faced a significant challenge with its outdated and static student portal. The legacy system was disorganized, offered no personalization, and failed to foster engagement or community, which became especially problematic during the shift to remote learning. The university needed a modern student engagement platform to create a cohesive online experience and connect its distributed student body.

To solve this, the university implemented the Pathify Engagement Hub. This solution provided a centralized, customizable platform for two-way communication, targeted resources, and community building. The results were substantial, with nearly one million logins, 3.5 million sessions, and 7.5 million actions in the first year. Pathify's platform achieved a 60% active user rate and dramatically improved the completion of critical tasks like student training.

Utah State University

Tessa Evans

Student Affairs Marketing and Communications Director