Case Study: Concord University boosts new student orientation and portal engagement with Pathify

Concord University - Customer Case Study

Concord University, a public institution serving 1,800 students, needed a better way to engage and prepare incoming students for orientation. Their existing portal was cluttered, and they sought a solution to centralize schedules, resources, and communication. They turned to their existing vendor, Pathify, to leverage its student portal platform to meet this challenge.

Using Pathify's Groups feature within their MyConcordU portal, Concord automatically placed new students into dedicated communication channels. This centralized important information and enabled direct contact with staff. The solution increased portal usage by an estimated 35%, provided a seamless mobile-friendly experience, and helped ensure students felt prepared and confident before the fall semester even began.

Concord University

William Allen

Vice President of Enrollment Management