Case Study: Natural Instinct achieves seamless Shopify-to-Sage integration with Patchworks

Natural Instinct - Customer Case Study

Natural Instinct, a UK-based raw pet food brand, needed a more cost-effective and scalable ecommerce solution. The company sought to migrate from Magento to Shopify Plus and, crucially, required a seamless integration between its new Shopify store and its Sage ERP system to automate order, inventory, and customer data management, replacing an inefficient manual workflow.

Patchworks, working with a delivery partner, implemented its iPaaS platform to build a bespoke Shopify Sage integration. This solution enabled a successful and complex migration to a single, unified Shopify Plus store that serves both B2B and DTC customers. For Natural Instinct, the results included a significantly lower total cost of ownership, a reduced administrative workload with fewer errors, and a scalable, future-proof platform to support continued growth.

Natural Instinct