Case Study: Mint Velvet achieves scalable omnichannel integration with Patchworks

Mint Velvet - Customer Case Study

Mint Velvet, a contemporary womenswear brand, faced challenges with its legacy integration platform, which lacked visibility, had poor error reporting, and was difficult to adapt for growth. Seeking a more transparent and flexible solution to support its omnichannel operations, the company turned to the Patchworks iPaaS platform.

By implementing Patchworks, Mint Velvet integrated key systems like NetSuite and Shopify into a scalable, connected ecosystem. The solution provided clear reporting and streamlined operations, enabling the brand to seamlessly handle over 150,000 Shopify orders and record sales during peak events. Patchworks delivered a future-ready framework that boosted inventory accuracy and customer satisfaction.

Mint Velvet

Paula Abasolo

Omnichannel Technical Delivery Lead