Case Study: Cox & Cox achieves 20% year-on-year growth with Patchworks

How we helped Cox & Cox grow 20% year on year

Cox & Cox, an established British homeware retailer, faced a significant challenge during its re-platforming project. They needed to integrate new core systems—Magento 2, NetSuite ERP, and WARElinx WMS—and required a reliable partner to ensure the integrations were scalable and could support their aggressive growth plans. The vendor, Patchworks, was engaged to provide their iPaaS (Integration Platform as a Service) solution.

Patchworks implemented its integration platform to seamlessly connect Cox & Cox's ecommerce, ERP, and WMS, enabling the flow of critical data like orders, customers, and stock. This solution provided a foundation that could scale with the business. The results were significant, with Patchworks enabling Cox & Cox to achieve 20% year-on-year growth and successfully handle peak trading, including processing an order every 12 seconds.

Cox & Cox

Aynsley Peet

E-Commerce Manager