Case Study: Belstaff streamlines operations and scales eCommerce with Patchworks

Belstaff - Customer Case Study

Belstaff, a British heritage brand, was facing significant financial losses and high operational complexity due to a rigid, outsourced IT infrastructure that was expensive to maintain and offered little control. To support its growth plans, the company needed to overhaul its environment to drive efficiencies and reduce costs. They partnered with the integration platform Patchworks to address these challenges.

Patchworks implemented its iPaaS to help Belstaff centralize data and adopt a modern MACH architecture. This streamlined their operations by integrating systems like Shopify, NetSuite, and their POS into a single platform. The results were profound: Belstaff reduced complexity, gained full control over its IT, and rolled out projects in under six months at a fraction of the previous cost. This transformation reduced operational expenses and positioned the company for profitability.

Belstaff

Navid Jilow

Director of Technology