Case Study: Northampton General Hospital NHS Trust reduces agency reliance with Patchwork Health

Northampton General Hospital NHS Trust saves £475,000 a year with Patchwork Health

Northampton General Hospital NHS Trust faced a heavy reliance on costly agency locums to fill medical staffing gaps. This was exacerbated by archaic communication methods that left doctors unaware of how to book internal bank shifts, resulting in agency workers costing an average of 54% more per shift. To address this, the Trust partnered with Patchwork Health to implement its tech-enabled staff bank service.

Patchwork Health worked with the Trust to promote a full-scale culture change and streamline temporary staffing through its digital platform. This solution enabled departments to advertise shifts instantly and grow the internal staff bank. The results included a 110% growth in the staff bank within six months and a 20% reduction in agency fill rates and unfilled shifts. By converting agency locums to the internal bank, the Trust achieved annual savings of £475,000 due to reduced agency usage.

Northampton General Hospital NHS Trust