Case Study: London North West University Healthcare NHS Trust achieves major staff bank efficiency gains with Patchwork Health

London North West University Healthcare NHS Trust cuts escalated shifts to 12% with Patchwork Health

London North West University Healthcare NHS Trust faced operational challenges due to complex and manual processes for its medical staff bank. This led to last-minute shift releases, high agency spending, and a lack of vital data for reporting. The Trust partnered with Patchwork Health to implement its tech-enabled staff bank service to address these issues.

Working with Patchwork Health, the Trust streamlined its workflows and established a clear operational structure. The results included a 500% growth in the staff bank within six months and an 81% average fill rate. The solution saved an estimated £250,000 from converting agency locums and £500,000 annually from pay rate harmonization, while also dramatically reducing the percentage of shifts paid at escalated rates.

London North West University Healthcare NHS Trust