Case Study: Homerton Healthcare NHS Foundation Trust improves temporary staffing management with Patchwork Health

Homerton Healthcare NHS Foundation Trust reduces unfilled shifts by 16.5% with Patchwork Health

Homerton Healthcare NHS Foundation Trust faced significant challenges in managing its medical temporary staffing. Without an integrated system, the trust relied on manual, time-consuming processes and had limited visibility into bank and agency usage, leading to high administrative workloads, inconsistent policy enforcement, and increased costs. To address this, they partnered with vendor Patchwork Health to implement its integrated staff bank and agency platform.

Patchwork Health implemented its bank system and agency management technology, supported by a comprehensive change management and training process. The solution included a rate standardization initiative powered by Patchwork Insights. The results were substantial, including a 16.5% decrease in unfilled shifts, bank shift fill rates exceeding 78%, and the onboarding of 200 new bank workers. Patchwork's solution provided the trust with the oversight and controls needed to reduce costs and improve temporary workforce management.

Homerton Healthcare NHS Foundation Trust