Case Study: The Hillingdon Hospitals NHS Foundation Trust achieves interoperable workforce management with Patchwork Health

Establishing Interoperability With Workforce Systems at the Hillingdon Hospitals NHS Foundation Trust

The Hillingdon Hospitals NHS Foundation Trust worked with Patchwork Health to support a doctor rostering rollout and introduce a tech-enabled staff bank. The Trust’s staffing systems were initially standalone, which meant data had to be entered twice to keep them synchronised, creating extra admin work and a higher risk of error.

Patchwork Health, working alongside PA Consulting, implemented a transformation programme and real-time integration with the Trust’s other IT systems to centralise processes and reduce duplication. As a result, the Trust grew its staff bank by 640% in under 18 months, achieved a 94% A&E shift fill rate, saved £300k per month through agency avoidance, and delivered £119k in annual savings through enforced mandatory breaks for bank staff.

The Hillingdon Hospitals NHS Foundation Trust

Ellis Brady

Medical Locum Team