Case Study: Chelsea & Westminster Hospital NHS Foundation Trust reduces agency spend with Patchwork Health

Chelsea & Westminster Hospital NHS Foundation Trust cuts agency spend 62% with Patchwork Health

Chelsea & Westminster Hospital NHS Foundation Trust faced a challenge in managing its temporary staffing, relying on outdated methods like cold calling and mass emails to fill shifts. This led to last-minute placements at high costs and a significant administrative burden from manual processes. To address this, the Trust partnered with vendor Patchwork Health to implement its tech-enabled staff bank service.

The solution from Patchwork Health digitized the staff bank, allowing clinicians to book shifts on demand via an app. This resulted in an 85% average bank fill rate, with 85% of shifts booked four weeks in advance. The Trust saw a 62% decrease in agency spend within the first six months, saving £1.2 million annually, while also drastically reducing the administrative workload on its teams.

Chelsea & Westminster Hospital NHS Foundation Trust