Patchwork Health
30 Case Studies
A Patchwork Health Case Study
Barts Health NHS Trust, one of the UK's largest NHS Trusts, faced significant financial and operational challenges due to inconsistent processes and an "escalation culture" around temporary staff pay rates. This ad-hoc approach led to unsustainable costs and difficulties in controlling temporary staffing spend. To address this, the Trust partnered with vendor Patchwork Health to implement a digital solution for their temporary staffing bank.
Patchwork Health implemented a system that embedded the Trust's financial policies directly into the booking technology, creating a single, transparent marketplace for all shifts. This solution restored financial governance, eliminated offline negotiations, and successfully shifted bookings to standard London Local Rates. The partnership delivered an annualised saving of £1,111,545 for Barts Health NHS Trust, while also improving operational efficiency and clinician engagement.