Case Study: Hoke County Health Department improves pharmacy workflow and compliance with Patagonia Health Pharmacy App

Patagonia Health’s built-in Pharmacy App Automates Pharmacy Workflow for Public Health Department at Hoke County

The Hoke County Health Department needed to improve the accuracy and compliance of its in-house pharmacy, which dispenses medications for programs like family planning. The challenge involved eliminating error-prone paper records for inventory and dispensing, which was difficult to manage with a part-time pharmacist. They sought a solution that could automate this workflow without the cost and complexity of a standalone pharmacy system, leading them to partner with vendor Patagonia Health.

Patagonia Health implemented its integrated Pharmacy App within its existing EHR system. This solution automated the pharmacy's workflow, including electronic dispensing records, inventory tracking with alerts, and label printing. The results included significantly improved documentation, easier compliance with audit trails, better inventory management, and the ability for staff to access the system remotely. The health department also gained accurate reporting capabilities for requirements like the Family Planning Annual Report (FPAR).

Hoke County Health Department

Helene Edwards

Health Director