Case Study: Appalachian District Health Department improves workflow and reimbursement with Patagonia Health

Patagonia Health Improves Reimbursement Turnaround, Eases Patient Scheduling and Drives Workflow Efficiencies for Multi-County Public Health Department

The Appalachian District Health Department, a multi-county public health agency, was facing challenges with an outdated, paper-based system that created inefficiencies, including staff repeatedly rekeying patient data and a slow, cumbersome billing process. To address this, they chose to implement the integrated EHR, practice management, and billing solution from vendor Patagonia Health.

Patagonia Health provided an easy-to-use, integrated platform designed for public health agencies, which included unique apps for areas like family planning. The solution significantly improved workflow and efficiencies by eliminating redundant data entry, made patient scheduling easier, and accelerated reimbursement turnaround times. The department also gained the ability to work towards leveraging Meaningful Use data to improve quality of care.

Appalachian District Health Department

Beth Lovette

Health Director