Case Study: Cleveland County Health Department improves public health care efficiency with Patagonia Health EHR

Cleveland County Health Department - Customer Case Study

The Cleveland County Health Department, serving a population of over 97,000, faced the challenge of transitioning from inefficient paper-based clinical documentation to an Electronic Health Record (EHR) system. The staff was frustrated with time-consuming paper chart tracking, and leadership sought a solution that would improve care continuity and clinic efficiency while meeting federal regulations. They selected the Patagonia Health EHR system to address these needs.

Patagonia Health implemented its cloud-based EHR and several apps, providing organized training and responsive support. The solution led to substantial results, including dramatically decreased time spent pulling charts and increased clinic efficiencies within eight months. The billing process was streamlined through a single clearinghouse for claims. Patagonia Health's system improved data accessibility, enabling quick, comprehensive reporting and enhancing the overall continuity of care for the department.

Cleveland County Health Department

Alisa Leonard

Director of Nursing