Case Study: Cabarrus Health Alliance reduces response time and paperwork with Patagonia Health School Health App

Cabarrus County Schools Identify Patterns and Increase Response Time with New School Health App

Cabarrus Health Alliance, a private, non-profit providing public health services to Cabarrus County, faced significant challenges with its school nursing program. Nurses were burdened by manual paperwork and inefficient reporting tools, which caused delays of two to three days in identifying community illness outbreaks and left students waiting for care. To address this, they partnered with vendor Patagonia Health to implement a new School Health App.

Patagonia Health developed a targeted School Health App using a collaborative design process with the nurses. The solution provided real-time reporting to immediately identify symptom patterns, drastically improving response times from 48 hours down to 6. The measurable results were profound: nurses saved significant time, reducing paperwork by 110,000 pages in a single school year and allowing them to assist more patients while supervisors could audit records remotely.

Cabarrus Health Alliance

William Pilkington

Chief Executive Officer and Public Health Director