Case Study: University of Montana achieves seamless parking and faster payments with Passport

University of Montana more than doubles hourly parking transactions with Passport

The University of Montana, with a lean team managing 4,500 parking spaces for its 10,000 students, faced operational inefficiency due to its reliance on antiquated hardware and manual payment processes. This outdated system created a poor experience for parkers and a lack of visibility for administrators. The university turned to vendor Passport and its Passport Parking and Passport Payments services to modernize its operations.

By implementing Passport's mobile payment app and back-office portal, the university created a seamless parking and payment experience. The solution provided real-time data for managing demand and simplified financial reconciliation. The results for Passport's client were immediate, with hourly parking transactions more than doubling due to the app's ease of use. The University of Montana also gained greater confidence in financial reporting and the tools to make strategic, data-driven decisions.

University of Montana