Case Study: Town of Breckenridge achieves streamlined parking operations and 38% more mobile transactions with Passport

Streamlining parking, permits and enforcement management for a busy tourist destination

The Town of Breckenridge, CO — a busy ski and outdoor destination — faced heavy traffic and limited downtown parking after moving from free to paid parking. To provide a convenient payment option and improve enforcement, the Town selected Passport and deployed the PassportParking® mobile app along with Passport permits and license plate recognition (LPR) enforcement solutions.

Passport delivered an integrated platform combining mobile payments, permit management, Genetec AutoVu LPR integration, and a mobile ticket-issuance app so officers can scan plates, digitally chalk, and issue citations quickly while serving as Parking Ambassadors. The solution drove a 38% year‑over‑year increase in mobile transactions, with one in three parking payments now processed through the app, plus streamlined back-office reporting, faster enforcement, and improved customer convenience.

Town of Breckenridge

Matthew Collver

Police Sergeant