Case Study: Sam Houston State University achieves 133% increase in citations and $152K revenue boost with Passport's LPR enforcement solution

SHSU revolutionized campus parking through LPR and gateless technology

Sam Houston State University faced a growing parking crisis as enrollment rose, construction removed spaces, and an aging access system and legacy software left a small Parking Services staff unable to enforce rules or make data-driven decisions. To address limited staffing, poor equipment reliability, and lack of analytics, SHSU turned to Passport for a modern parking enforcement and payments solution that included License Plate Recognition (LPR), e-citations, gateless garage conversion, virtual permits, and multi-space pay stations.

Passport implemented fixed and mobile LPR, electronic citations and notifications, virtual permits, and gateless garage payments, enabling automated enforcement, better analytics, and easier customer payments. The result was clear: in the first 12 months SHSU saw a 133% increase in citations and roughly $152K in additional revenue, improved parking availability and customer satisfaction, faster enforcement cycles, and a demonstrated ROI within year one thanks to Passport’s solution.

Sam Houston State University

Matt McDaniel

Former Associate Director and Deputy Chief