Case Study: Parkwell achieves 9x mobile-pay revenue growth and 185% YoY increase in in-app transactions with Passport

Providing mobility solutions to the greater Denver area in Colorado

Parkwell, a Denver-based parking and mobility management company founded by Joel Christensen, needed a cloud-based, open-API platform and a customer-focused partner to consolidate mobile pay, enforcement, permits, and payments. They selected Passport and its Passport Operating System and Passport Parking app to power solutions across Parkwell’s 25 Denver zones and to deliver a unified, customer-first experience.

Passport implemented mobile pay across Parkwell’s zones, an integrated enforcement solution (working with partners like T2 and OpsMan), and a digital license-plate permit system that removed manual processes. As a result, in-app transactions have risen 185% year-over-year, mobile pay revenue grew 9x in two years, Parkwell now manages about 400 active permits, and collection rates and reporting have remained stable under Passport’s platform.

Parkwell

Joel Christensen

Chief Executive Officer & Founder